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Shipping Policy

Last updated: May 31, 2025

1. Delivery Coverage

We currently ship within Bangalore, India only.

2. Courier Partner

Orders are shipped using Delhivery or equivalent reputed courier services. Where available, same-day delivery may be provided based on city/pincode.

3. Order Processing Timeline

  • Orders are packed and handed to courier within 1 working day
  • Same-day delivery is applicable only for eligible locations and cut-off times

4. Estimated Delivery

Metro & Tier-1 Cities: 1–3 working days

Note: Delivery time may vary due to weather, operational delays or festivals.

5. Shipping Charges

Shipping charges (if any) will be shown at checkout.

6. Tracking

Once shipped, customers receive a tracking link via SMS/Email/WhatsApp.

7. Delivery Attempts

Couriers will attempt delivery two times. If undelivered due to customer unavailability, the package will be returned.

8. Damaged on Delivery

If a parcel arrives damaged:

  • Record unboxing video and photos
  • Contact support within 24–48 hours
  • We will assist with return/replacement

9. Wrong Address

We are not responsible for delays, failed deliveries, or lost shipments caused by incorrect address or contact details provided by the customer.

10. Contact Information

For shipping inquiries:

Email: shipping@wagnbush.com

Phone: +91 9036040295

Hours: Monday-Friday, 9 AM - 6 PM IST